When insurance won't help...
A Letter from Davie Grace's Family:
Davie is 3 years old and as active as ever. Davie was born on August 6th 2013. I'll never forget that day, or the first time I held her. She was perfect. In the hospital, they conducted their newborn exam on her ,which included a hearing exam. Unfortunately, Davie failed her hearing test in her left ear. We were told at the time, that this could be normal due to me having a c-section. We followed up 2 weeks later with the Children's hospital and she failed at that time again. It was then, that we knew she was going to have permanent hearing loss in her left ear. We were saddened at the results, but wanted to get her the care she needed. For the next 3 years Davie was seen by the local ENT and audiologist. She was also a part of the early steps program. During that time Davie received hearing exams every 3 months. Unfortunately, because of her age and lack of cooperation, we were unable to get a full picture of how severe her hearing loss was. Finally, when Davie turned three we were able to get some good results and actually see what was going on with her left ear. Davie has moderate to sever hearing loss in that ear, and a hearing aid had been requested. Due to the time frame of these findings, she was no longer eligible for funding for her hearing aid through the early steps program. We contacted our insurance company, which we have through my husbands work ,but we were told that it does not cover hearing aids, even if they are medically necessary. When we sat down with her audiologist, I was shocked at the price it was for one hearing aid. We were quoted about $2,800.00, and also told that they had no payment plan option or financial assists available. As most families these days, we live paycheck to paycheck. We didn't have an extra $3,000 laying around to pay for her hearing aid. To say the least, I was very upset with the lack of help they had for children in need. I began my research on finding someone or some foundation to help with the funding of Davies hearing aid. I'm not exaggerating when I say I most of called over 100 people, foundations, and hearing aid companies both in Florida and out of state just looking for some assistance. The answers were always the same, either sorry we cant help you try this company, or you make too much money for our program. I was beginning to get very disappointed. I cant even remember how I got the number for Sertoma, or even what day I left a message for someone to call me back. With that being said, I received a call back from one of their wonderful employees. As I told my daughters story she listened to every word and when I was done she sweetly said OK well we can help. I think I sat there in shock. I had spent countless hours researching and making phone calls to what felt like hundreds and hundreds of people. To say I cried after that phone call would be an understatement. I knew that my daughter was going to get her hearing aid, and I knew we would be able to afford it thanks to Sertoma. I cant even begin to thank them enough for the dedication and commitment they have to children and families in need. My daughter will get the help she needs,and be able to hear like you and me because of Sertoma. No words can describe the feeling you get as a mother when you know your child will succeed. Thank you Sertoma .